Applications Systems

The WS-Management service cannot process the request

AppInsight for Exchange is getting the following error during data collection: Connecting to remote server ServerName failed with the following error message : The WS-Management service cannot process the request. The system load quota of 1000 requests per 2 seconds has been exceeded. Send future requests at a slower rate or raise the system quota.

First published date

10/9/2018 9:02 PM

Last published date

8/5/2019 9:32 PM

Overview

AppInsight for Exchange is getting the following error during data collection:

Connecting to remote server ServerName failed with the following error message : The WS-Management service cannot process the request. The system load quota of 1000 requests per 2 seconds has been exceeded. Send future requests at a slower rate or raise the system quota.

Product section

Server Application Monitor

Cause

This issue is the result of the IIS/Powershell App Pool being overloaded. A restart of it will reset the App Pool back to zeros. If the server is still having issues, you might see that the system load ends up maxing out again, which can cause issues with polling. Investigation into the load on the server is recommended.

Resolution

Logon to the specfic Exchange server on the error message.
Open IIS Management Console and navigate to IIS Application Pools.
Restart PowerShell App Pools.

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