Network Management

"Action failed for plugin [SolarWinds.Orion.LogMgmt.Maintenance.LogMaintenancePlugin]" error in Database Maintenance on the SolarWinds Platform

The SolarWinds Platform web console displays a notification indicating that Database Maintenance encountered an error. The Database Maintenance Statistics page shows an error related to the SolarWinds.Orion.LogMgmt.Maintenance.LogMaintenancePlugin.

First published date

8/1/2025 7:43 AM

Last published date

8/1/2025 4:04 PM

Overview

  • Environment: SolarWinds Platform environment with a separate SQL Server instance hosting the SolarWindsOrionLog database.
  • Symptom: Maintenance plugin error logged for LogMaintenancePlugin in Database Maintenance.
  • Impact: Scheduled database maintenance tasks fail to complete, potentially causing log data bloating and performance degradation.

Product section

Network Performance Monitor

Cause

The SQL Server service is not running on the server hosting the SolarWindsOrionLog database.

Resolution

  • Restart the SQL Server Service
    • Start the SQL Server service on the affected server.
    • Verify successful startup via SQL Server logs and by reconnecting through SQL Server Management Studio (SSMS).
  • Confirm Database Availability
    • Verify that the SolarWindsOrionLog database is accessible.
    • Check for any corruption or pending recovery.
  • Manually Trigger Database Maintenance (Optional)
    • Run the SolarWinds Database Maintenance to ensure all tasks complete successfully.