Network Management

The IIS app pool is not responding to a ping

Server is crashing, specifically the IIS app pool is not responding to a ping.

First published date

10/22/2018 3:18 PM

Last published date

3/22/2022 12:55 AM

Overview

Server is crashing, specifically the IIS app pool is not responding to a ping.

Product section

Network Performance Monitor

Cause

Known Microsoft issue for IIS

Resolution

This is a known issue and the resolution can be found by searching the following on the Microsoft website.

Event ID 5010 — IIS Application Pool Availability

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Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.