Network Management

Test failed when adding node on Additional Poller

The article discusses the issue of test failing when adding newly created nodes on newly installed APE (Additional Polling Engine).

First published date

5/6/2019 9:23 PM

Last published date

9/27/2022 11:09 AM

Overview

For a newly installed APE (Additional Polling Engine), the below error is displayed when trying to add a node:

Test Failed. Exception of type 'SolarWinds.ApiProxyFactory.TransientApiProxyException'.

Product section

Orion Platform

Cause

APE (Additional Polling Engine) and Main Poller are trying to connect via FQDN.

Resolution

There are two possible solutions:

Add the FQDN to the Hosts file C:\Windows\System32\drivers\etc or change its existing entry to FQDN.

or:

Create a DNS record for the IP and the FQDN on DNS Server.

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