Network Management
TLS compatibility with SolarWinds Platform products
This page provides information about products running on the SolarWinds Platform and their compatibility with Transport Layer Security (TLS). The article details the versions of TLS supported by SolarWinds products, including which products can run on TLS 1.2 only.
First published date
Last published date
Overview
Product section
Resolution
SolarWinds products running on the SolarWinds Platform use TLS 1.0, 1.1, or 1.2, depending on the specific product and version used.
Historically SolarWinds Platform 2016.2 added support for TLS 1.1 and 1.2, but not all products that consume Orion Platform 2016.2 support TLS 1.1 or 1.2.
Starting with SolarWinds Platform 2017.1, most SolarWinds Platform products support running only on TLS 1.2, with versions TLS 1.1 and TLS 1.0 disabled. Some legacy tools such as the Report Writer, Syslog Viewer, and Trap Viewer may require TLS 1.0.
NPM 12.3 uses SolarWinds Platform 2018.2. Please see here for all the Currently supported software versions
TLS compatibility
Use this table to see which products support running on only TLS 1.2 and which products also need TLS 1.1 enabled to work properly.
| PRODUCT | TLS 1.0 FROM VERSION | TLS 1.1 FROM VERSION | TLS 1.2 FROM VERSION | WORKS WITH ONLY TLS 1.2 ENABLED? | EARLIEST VERSION THAT SUPPORTS TLS 1.2 ONLY | NOTES |
|---|---|---|---|---|---|---|
| APM | 1.0* | 1.0 | Yes | 1.0 | *TLS 1.1 is supported but not recommended. | |
|
DPAIM | 11.0 | 11.0 |
Yes | 11.0 | ||
| EOC | 2.0 | 2.0 | Yes | 2.0 | ||
| IPAM | 4.5 | 4.5 | Yes | 4.7 | ||
| NCM | Yes | 7.8 | ||||
| NPM | 12.0.1 | 12.0.1 | Yes | 12.3 | ||
| NTA | 4.2.1 | No | 4.4 | Yes | 4.4 | 4.2.3 and older requires TLS 1.0 to be enabled. |
| NTM | No – Also needs TLS 1.1 enabled | N/A | ||||
| Patch Manager | 2.1.5 | Yes | 2.1.5 | |||
| SAM | 6.3 | 6.3 | Yes | 6.6.1 | SAM application polling is able to fall back to TLS 1.1 or TLS 1.0 for HTTPS website polling and SSL Certificate monitoring if the later version is not working properly in your environment. | |
| SCM | No | No | 1.0 | Yes | 1.0 | |
| SRM | Yes | 6.4 | When negotiating the connections to arrays, the protocols are used in descending order: TLS 1.2, TLS 1.1, TLS 1.0 and SSL 3.0. The protocol used depends on your arrays, the versions of those arrays and what they support. | |||
| Toolset | No - Also needs TLS 1.0 or 1.1 | N/A | ||||
| UDT | 3.3 | 3.3 | Yes | 3.3 | ||
| VMAN | 8.0 | Yes | 8.2.1 | |||
| VNQM | 4.2.2 | 4.4 | Yes | 4.5 | ||
| WPM | 2.2.1 | 2.2.2 | Yes | 2.2.2 | For monitored websites, you can enable TLS 1.1 and 1.2 for the WPM player. |
We recommend all customers upgrade to newer releases to secure their environments. For the SolarWinds Platform it is very important to also follow all other security recommendations given in our documentation below.