Network Management

Support for Orion SDK and other API-related tools

This article goes over information about the Orion SDK and other API querying tools concerning support for questions or problems that may arise with their use. Request for custom scripting, how to generate a custom sql script or other PowerShell script. SolarWinds Custom scripting assistance. Custom script implementation.

First published date

10/30/2018 2:28 PM

Last published date

6/26/2025 8:21 PM

Overview

This article provides an overview of the API (Application Program Interface) of the SolarWinds Orion Core. SolarWinds also has built its tool for customers to use called the Orion SDK. This application includes documentation on SWIS and SWQL as well as SWQL Studio and SwisSnapin tools.

Product section

Orion Platform

Resolution

SolarWinds Orion Core was built with an API (Application Program Interface) embedded to allow customers to be able to utilize their own tools or resources to gather specific monitoring information from the application. SolarWinds also has built their own tool for customers to use called the Orion SDK. This application includes documentation on SWIS and SWQL as well as SWQL Studio and SwisSnapin tools.

When it comes to customer questions, concerns or issues using the Orion SDK or with the API in general, it's natural to seek out the technical support of SolarWinds for assistance. However, the Orion SDK and API use is not a component of the SolarWinds licensing model and as such, does not fall under the coverage of Technical Support. Technical Support is devoted to currently licensed applications and modules in good standing.

This does not mean though that SolarWinds is unwilling to help or assist, it simply means that the support and assistance for this are conducted somewhere else outside of technical support. For such questions or issues that you may encounter, you can find assistance within our Thwack site dedicated to the Orion SDK\API located here:

https://thwack.solarwinds.com/categories/solarwinds-sdk

Within the Orion SDK Lab portion of Thwack, you can post questions and issues that you have with the API or read through the many articles already in place that may pertain to your issue. The Thwack community is composed of other peer users that may have the answer you are looking for, but the SolarWinds development team is also present to assist as well as provide any announcements on changes to the SDK or API.

If you have any questions or concerns regarding the Orion SDK or API use, we encourage you to peruse Thwack for the answers you may be looking for, or preferably, create a new thread to seek assistance.

Please note that Thwack is a community space where users may post any content as a suggestion or recommendations to you for your internal use. The information set forth herein may come from third-party websites or customers. SolarWinds is not liable for any downtime or any issue that may occur if you perform the following suggestions on the link provided. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.