Network Management

Status Mapping for NetPath in Orion Platform

This article provides a table that explains the Item Property Status, meaning, and its Netpath number equivalent.

First published date

7/21/2020 7:55 PM

Last published date

8/22/2023 1:47 AM

Overview

This topic provides a table that explains the Item Property Status, meaning, and its Netpath number equivalent.

Product section

Orion Platform

Cause

n/a

Resolution

This table provides a summary of the Netpath Status Mapping:

ItemPropertyStatus	OrionStatus (Suggested)	NetPath Number Equivalent	NetPath Meaning
Unknown	Unknown	0	No data stored yet
Good	Up	1	The Service is in a good shape
Warning	Warning	2	The Service latency or packet loss is over Warning thresholds
Critical	Critical	100	The Service latency or packet loss is over Critical thresholds
DnsError	Critical	102	The probe cannot resolve Hostname to IP
HostUnreachable	Critical	103	There was a timeout on the Endpoint host
PortClosed	Critical	104	Trace to Endpoint exists, but the destination TCP port is closed.
ProbeDown	Could Not Poll	101	When the Status evaluation or result storing fails on an unhandled exception.
UnsupportedOS	Could Not Poll	106	The machine OS is not supported by NetPath Probe (Win 2008 without R2)
AgentFailed	Could Not Poll	107	Agent Deployment or communication with Agent on Probe failed for an unknown reason. Needs resolution on Manage Agents page
JobFailure	Could Not Poll	108	Our Probe job finished with unknown exception (Needs attention)
LicenseExpired	Not Licensed	109	The NPM license is not valid (not loaded in-store, or expired eval)

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