Tools

SolarWinds ETS Desktop v2025.3 Installer Shows Maintenance Expired Error Despite Valid License

Even with a valid license, the SolarWinds Engineering Toolset Desktop v2025.3 installer may show a false “maintenance expired” error. Updating the License Manager and reactivating the license fixes the issue and allows the installation to continue.

First published date

11/17/2025 4:18 PM

Last published date

1/15/2026 9:38 PM

Overview

Some users may see a false “maintenance expired” error while installing SolarWinds Toolset v2025.3, even though their license is valid. This issue happens due to an outdated License Manager. Updating the License Manager and reactivating the license resolves the problem.
 

Product section

Engineers Toolset

Cause

The error appears because the system is using an outdated SolarWinds License Manager, which incorrectly checks the maintenance status and triggers a false “maintenance expired” message even when the license is valid.

Resolution

Resolution Steps:

  • Deactivate the ETS Desktop license in the License Manager.

  • Uninstall the SolarWinds License Manager from the system.

  • Download the latest License Manager from the SolarWinds Customer Portal.

  • Install the updated License Manager.

  • Reactivate the ETS Desktop license using the new License Manager.

  • Run the SolarWinds Toolset v2025.3 installer again.

  • Verify that the installation completes successfully and the application opens normally.

*In the event uninstalling and installing the latest license manager does not resolve the issue, you can install 2025.2, relicense with the new license manager and upgrade to 2025.3.