Network Management

SolarWinds Installer detected that the Centralized Upgrade session is active error when upgrading HA, AWS or APE manually.

When upgrading or installing the latest hotfixes on HA, AWS, and APE, an error message pops up that will not let the installation continue.

First published date

3/19/2019 10:58 PM

Last published date

1/25/2022 6:04 AM

Overview

When upgrading a High Availability (HA) standby server, Additional Web Server (AWS), or Additional Polling Engine (APE) manually, an error message pops up preventing the installer from continuing.

Product section

Orion Platform

Cause

The Centralized Upgrade session was not canceled in the Orion Web Console.

Resolution

In your Orion Web Console, go to Settings > My Orion Deployment.
Under the Updates Available tab, cancel the ongoing upgrade session.

Another solution was to remove it manually from the database.
a. Stop all Orion services using Orion service manager
b. Go to Start > SolarWinds Orion > Advanced Features > Database Manager
c. Click Add Server (add the Orion Server)
d. Login using your SQL Orion account
e. Look for the SWA_InstallationSession_OrionServer table
f. Delete the ongoing session

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