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Serv-U Web client and File sharing upload limit
The limit on upload size is a browser limitation. It affects the Serv-U Web client, but is not configured or controlled by Serv-U. This article lists the upload limits for the most popular web browsers.
First published date
11/14/2018 5:01 PM
Last published date
10/5/2022 8:49 PM
Overview
There are cases when users have issues uploading files via the Web client. Most of the time It can be because of browser limitations or restrictions on the user's browser or network.
Known browser limitations:
| BROWSER | VERSIONS | UPLOAD LIMIT |
|---|---|---|
| Internet Explorer | 3-8 | 2 GB |
| Internet Explorer | 9 and later | 4 GB |
| Mozilla Firefox | All versions | 2 GB |
| Google Chrome | All versions | > 4 GB |
| Opera | 10 | > 4 GB |
For more information, see:
- https://blogs.msdn.microsoft.com/iei...wnload-limits/ (©2018 Microsoft, available at https://blogs.msdn.microsoft.com, obtained on October 3, 2018)
- http://www.motobit.com/help/scptutl/pa98.htm (©1996 - 2011 Antonin Foller, Motobit Software, available at https://www.motobit.com, obtained on October 3, 2018)
Microsoft Edge is not officially supported based on the admin guide, which may cause errors like "The specified file or directory is not available to you." Based on our test, it works fine, but please be reminded about the possibility.
Product section
Serv-U Managed File Transfer & Serv-U FTP Server
Cause
Browser limitation or network restrictions like GPO.
Resolution
To isolate network restriction or GPO or browser limitation:
- Try to log in using a browser outside the LAN or other network and upload files
- Try a different browser then compare results based on the table above