Tools

Serv-U Gateway on a DMZ

This article details the supported configuration via Serv-u Gateway.

First published date

10/18/2018 1:31 AM

Last published date

2/24/2020 7:38 PM

Overview

Serv-U Gateway by default does not listen for Serv-U control connections on 1180 on any public IP addresses as most customers use private IPs combined with static NAT rules in their DMZ.
 

The following gateway configuration setups are supported:

  • Serv-U with Public IP --> Gateway with a different Public IP with CIDR
  • Serv-U with Private IP --> Gateway with Public IP with CIDR
  • Serv-U with Private IP --> Gateway with Private IP
When adding the Serv-U MFT public IP in the Serv-U Gateway CIDR, it has to be per subnet ex. IP_address/20 or IP_address/32.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Resolution

If Serv-U is on a NATted set up, use the IP that is in the gateway’s interface therefore it is the private IP address and not the public one as seen on the screenshot below: