Network Management

Search VoIP Calls

First published date

11/6/2018 7:47 PM

Last published date

11/3/2020 8:33 PM

Overview

This article provides steps to search for VOIP calls.

Product section

VoIP & Network Quality Manager

Resolution

  1. In Orion Web Console hover on MY DASHBOARD > VOIP & NETWORK QUALITY, then click on VoIP Search. This will take you to the Search VoIP Calls page.
  1. If you want to display results that include any of your search criteria within the selected call time, select Search for calls matching ANY of these criteria (OR).
  2. If you want to display results that include calls that match all of your search criteria, select Search for calls matching ALL of these criteria (AND).
  3. Select the time frame in which you want to search in Call Time.
    Note: Search results always match the Call Time selection. This selection will always be joined to the query with AND.
  4. Select other search criteria as necessary.
  5. Click Search VOIP Calls.
  6. The results are displayed under the search criteria. Select a call and click either View Call Details, View Origin Details, or View Destination Details.