Security Compliance

Scheduled tasks fail in Patch Manager

This article addresses an issue that causes a scheduled Patch Manager task to fail with error The request failed with HTTP status 403: Forbidden.

First published date

11/16/2018 8:39 PM

Last published date

10/2/2022 1:50 AM

Overview

The following error is recorded in the Patch Manager Task History:

Exception Details

The scope resolution task failed to execute. Exception occurred at <date, time>. The request failed with HTTP status 403: Forbidden. WSUSConnection: Unable to connect to the WSUS Server (server name) using the account (account name). The request failed with HTTP status 403: Forbidden.

Product section

Patch Manager

Cause

Corrupted tasks in Administration and Reporting > Scheduled Tasks.
OR
The task was created by a different user then the current use who is executing the task.

Resolution

Delete and recreate the corrupted tasks.

Log in to Patch Manager as an administrator.
In the navigation pane, expand Administration and Reporting and select Scheduled Tasks.
Delete any tasks that fail with the following error:
HTTP 403: Forbidden error
Recreate the scheduled tasks.
Run the new tasks.

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