Security Compliance

Scheduled reports in SEM are using an expired password and locking out the account

This article provides a resolution to an issue that occurs when the Windows or Active Directory account you specified for your scheduled reports had its password changed causing the account to be locked out.

First published date

10/18/2018 6:20 PM

Last published date

10/18/2018 6:20 PM

Overview

This article applies to Security Event Manager (formerly Log & Event Manager).
The Windows or Active Directory account you specified for your scheduled reports had its password changed, and as a result, the jobs stopped running and are causing the account to be locked out.

Product section

Security Event Manager

Cause

Each scheduled report has a job in Task Scheduler with specified individual accounts and passwords.

Resolution

In Control Panel, open the Task Scheduler.
Look for the individual scheduled jobs for your reports.
Double-click to open the settings for that job.
You can update the account and set the password at the bottom of that main tab.

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