Tools

Schedule a WHD for Linux restart to clear the JVM Heap Memory

This article describes how to schedule a nightly WHD restart to clear the JVM Heap Memory for Web Help Desk on Linux.

First published date

10/24/2018 5:52 PM

Last published date

9/10/2020 3:04 PM

Overview

This article describes how to schedule a nightly WHD restart to clear the JVM Heap Memory for Web Help Desk on Linux.

Product section

Web Help Desk

Resolution

Create a nightly cron job that calls the stop/start scripts as root or using sudo. When you create the scripts, be sure to call the following commands:

  • /usr/local/webhelpdesk/whd stop
  • /usr/local/webhelpdesk/whd start