Applications Systems

SRM: PureStorage unreachable after adding it to the Monitoring

Device could not poll, unable to monitor, and unreachable is the behavior of the device once it has been added to the monitoring

First published date

6/12/2025 12:21 PM

Last published date

2/11/2026 12:28 AM

Overview

SRM cannot poll Pure Storage devices after being added to the monitoring, affecting Firmware 6.5.7.

Product section

Storage Resource Monitor

Cause

This is a known issue in SRM.

Resolution

This issue is addressed in SRM 2026.1. Consider upgrading your environment.

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