SQL Sentry Client's Performance Dashboard fails with a red bar error "No data is being collected. Please make sure the SentryOne Monitoring Service is running."

5/2/2021 11:58 PM

10/30/2025 10:00 PM

AWS target instance shows as offline in the Navigator Pane also causing a red bar error to display in the Performance Dashboard along with errors in the metric windows of the SQL Sentry Client.

• No data is being collected. Please make sure the SentryOne Monitoring Service is running.
• No data exists for this range and resolution. Please zoom out or navigate forward in time.

When looking at Event Viewer there is a log on failure error:
 

Event ID: 7041
The SQLSentryServer service was unable to log on as <service account> with the currently configured password due to the following error: 
Logon failure: the user has not been granted the requested logon type at this computer.

Service: SQLSentryServer
Domain and account: <service account>

This service account does not have the required user right "Log on as a service."

User Action

Assign "Log on as a service" to the service account on this computer. You can use Local Security Settings (Secpol.msc) to do this. If this computer is a node in a cluster, check that this user right is assigned to the Cluster service account on all nodes in the cluster.

If you have already assigned this user right to the service account, and the user right appears to be removed, check with your domain administrator to find out if a Group Policy object associated with this node might be removing the right.

SQL Sentry (SQLS)

Look into settings, change Group Policy in place using best judgement.