Network Management

SD-WAN Interfaces with status Ready show as Dormant in Groups and Maps in the SolarWinds Platform

In environments monitoring Meraki SD-WAN, SD‑WAN interfaces (uplinks) displayed with Meraki status = “Ready” appear in the SolarWinds Platform as “Dormant”, causing confusion when viewing interfaces in Groups and Maps.

First published date

2/25/2026 9:14 PM

Last published date

2/25/2026 9:23 PM

Overview

Investigation shows this behavior is due to the current Meraki to SolarWinds Platform status mapping where “Ready” status is mapped to “Dormant” (6).

Meraki-to-SolarWinds Platform status mapping

Meraki API String	MerakiStatus Enum	Orion Status Mapping	Notes
unknown	Unknown	Unknown (0)	Base status for unknown states
online	Online	Up (1)	Active and operating normally
offline	Offline	Down (2)	Device is offline or unreachable
alerting	Alerting	Warning (3)	Device has warnings or alerts
unreachable	Unreachable	Unreachable (12)	Device cannot be reached
critical	Critical	Critical (14)	Critical status requiring attention
other	Other	Undefined (17)	Undefined or unrecognized status
active	Active	Up (1)	⚠ Duplicate value, same as Online
expired	Expired	Expired (25)	License or subscription expired
ready	Ready	Dormant (6)	⚠ Duplicate value, same as Dormant
reachable	Reachable	Up (1)	⚠ Duplicate value, same as Online/Active
not connected	NotConnected	Unplugged (10)	Device not connected
dormant	Dormant	Dormant (6)	⚠ Duplicate value, same as Ready
connecting	Connecting	Unknown (0)	⚠ Duplicate value, same as Unknown
failed	Failed	Down (2)	⚠ Duplicate value, same as Offline

Status mapping example

Based on user data and SWIS/DB lookups:

Interface status: StatusID = 1 → Up (interface is operational).

SD-WAN interface status: StatusID = 6 on the SD-WAN interface entity → Ready (Meraki standby link).

Group/container status: StatusID = 6 on the group/container → Dormant

Below is the status mapping the SolarWinds Platform uses for each Status ID:

This mapping is what leads to an SD-WAN interface in Ready state being surfaced as Dormant when viewed via a group, even though the underlying interface itself is Up.

When REST Walker was reviewed, the SD-WAN interface status provided by the Meraki API was just the string "Ready" with no numeric status code, and the numeric status is applied only when SolarWinds maps that string into the SolarWinds Platform status model. Engineering confirmed that some Meraki statuses are currently mapped to the same SolarWinds Platform status value. This is due to the limited, well-defined SolarWinds Platform status set, so the current mapping is working as designed for now, and there is no supported workaround to change which numeric status the poller stores in the database.

Product section

Network Performance Monitor

Cause

Some Meraki statuses are currently mapped to the same SolarWinds Platform status value. This is due to the limited, well-defined SolarWinds Platform status set, so the current mapping is working as designed for now, and there is no supported workaround to change which numeric status the poller stores in the database.

Resolution

As of February 25, 2026, there is no supported workaround to change which numeric status the poller stores in the database. Watch this article for updates.

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