Network Management

"The message is not an HTTP POST." when utilizing the SAML Configuration Test Result page

This article provides information about SAML Configuration Test Result page results in a message of "The message is not an HTTP POST". This can also lead to SAML authentication failure when attempting to login to the SolarWinds Wbe Console.

First published date

5/11/2020 11:16 PM

Last published date

6/27/2025 3:06 PM

Overview

When using the SAML Configuration Test Result page, you may receive the following message:

The message is not an HTTP POST

  • Seeing error logs below in SAML.log (C:\ProgramData\SolarWinds\Logs\Orion\SAML.log):

Product section

Network Performance Monitor

Cause

This issue occurs when one of the following conditions is true:

  • Audience URI should start with https://
  • Audience URI should NOT end with a /

For example, the Audience URI should be https://test.bbtest.net

Resolution

In the process of configuring your Identity Provider in the Orion Web Console:

  1. Log in to the SolarWinds Web Console using an administrator account.
  2. Click Settings > All Settings.
  3. In the User Accounts section, click SAML Configuration.
  4. Click Add Identity Provider.
  5. In the Enter Orion URL step, make sure that the hostname of the Orion Web Console server is correct, and click Next.

    Verify that the hostname of the server hosting your main website and/or additional website:

    1. Log in to the Orion Web Console hosted on your main Orion Platform server using an administrator account.
    2. Click Settings > All Settings, and then click Web Console Settings.
    3. Make sure that the Orion Web Server Address field is empty or that the hostname is the same as you can see on the Prepare Identity Provider page.

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    4. If you have deployed additional web servers, review the additional web server hostname. Repeat steps b-c for the Orion Web Console hosted on the additional web server.
NOTE: Make sure not to append "/" for the Orion URL since Orion will be appending "/Orion/SamlLogin.aspx" for the SAML Assertion Consumer Service (ACS).