Applications Systems
SAM Windows Update Monitoring template updated to support Windows Server 2019 and resolve "Days passed from last Windows update" component monitor failure
This SAM template was updated in August 2019 to support Windows Server 2008 — 2019. This version resolves an issue that occurred when running on Windows Server 2019 -- a zero was returned for the number of days since the last Windows update.
First published date
Last published date
Overview
Test failed with Unknown status
Product section
Cause
Each application monitor template contains one or more component monitors that gather performance data and evaluate it against a set of thresholds and/or other criteria. If a component monitor (in this case, Days passed from last Windows update) breaches a threshold, fails to respond, or otherwise fails to satisfy criteria, its status changes from OK to Warning/Critical/Down/etc. and the parent application monitor's status changes from OK to Warning/Critical/Down/etc.
Resolution
Download the updated template from the SolarWinds online IT community, THWACK. See Windows Update Monitoring.
Note: With the exception of AppInsight templates, SAM templates are not updated automatically when you upgrade SAM, to avoid overwriting custom changes that may have been made to existing templates. Download the latest versions from THWACK instead.
Please note that Thwack is a community space where users may post any content as a suggestion or recommendations to you for your internal use. The information set forth herein may come from third-party websites or customers. SolarWinds is not liable for any downtime or any issue that may occur if you perform the following suggestions on the link provided. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.