Applications Systems

SAM Web console Error: The file "/Orion/ Apm/Summary.aspx" does not exist

This article describes an issue where customers may receive the below error when trying to access any of the SAM Pages in the Solarwinds Web Console

First published date

11/15/2018 3:05 AM

Last published date

6/26/2020 5:40 AM

Overview

This article provides brief information and steps to resolve the following error accessing any of the SAM Pages in the SolarWinds Web Console:

The file "/Orion/Apm/Summary.aspx" does not exist.

Product section

Server Application Monitor

Cause

Any of the following causes the error:

Permissions
Missing or removed views

Resolution

Go to Settings > Managed Views. If the views are missing, then SAM needs to be repaired.
Go to the Control Panel.
Repair Server & Application Monitor .
Run Configuration Wizard.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.