SAM: How to monitor hardware health from HP Gen 10 servers

5/10/2019 3:53 PM

8/9/2022 11:23 AM

This article briefly discusses how you can monitor the hardware health of your HP Gen 10 hardware without the need for installing the HP Insight Management Agent. Previously, to monitor Gen 8 or Gen 9 servers, SAM required the HP Agent installed in order to be able to pull metrics from the OS on the Hardware information, but as of the Gen 10 release, they have moved to the agentless method.

Server Application Monitor

1. Ensure the HP Agentless Management Service (© Copyright 2019 Hewlett Packard Enterprise Development LP, available at https://www.hpe.com/us/en/home.html, obtained on May 10, 2019) is installed and enabled. This service is what handles passing OS info over to ILO, which took over managing the hardware info out of band.
2. Make sure you enable the SMA service in the OS (System Management Assistant Service). This service is disabled by default. Change it to Automatic Startup, and then start the service. Your SNMP polling for hardware health should start working now after this step.
3. From the Orion Web Console, perform a list resources on your Gen 10 servers and check the box for the hardware sensors. On the next poll you should expect to see information about the health of the server.

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