Network Management

RunQuery failed, check fault information appears when opening Web Console

This article shows how to resolve RunQuery failed, check fault information. error when opening console. This happened after upgrading NPM version to NPM 12

First published date

10/26/2018 2:38 AM

Last published date

10/23/2025 3:01 PM

Overview

The following error appeared after upgrading to NPM 12:

RunQuery failed, check fault information.

Invalid column name 'InstanceSiteId'.

Invalid column name 'Enabled'.

Invalid column name 'SchemaVersion'.

Invalid column name 'AlwaysIncludeEntities'.

Product section

Network Performance Monitor

Resolution

Run Configuration Wizard until it completes the pending jobs.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.