Tools

Retrieve Serv-U license information

This article provides information on how you can retrieve your Serv-U license information.

First published date

11/29/2018 10:56 PM

Last published date

11/29/2018 10:56 PM

Overview

This article provides information on how you can retrieve your Serv-U license information. 
 

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Resolution

The Serv-U license details are sent to the main contact listed on the account.

If you are sure who that contact is, or you need to have the license details resent, please contact SolarWinds Customer Service.

Information that will be collected to retrieve your  the correct license details:

  • Customer ID
  • Order Number, Quote number, Invoice number
  • Date of purchase
  • Previous Registration ID of the Serv-U license (if looking for updated key due to a maintenance renewal)