Network Management

Restore unsupported Network Atlas icons to fix maps that reflect as squares

The map you are viewing uses icons that are not supported in your current version of Network Atlas. These icons are still visible in the Orion Web Console on maps you have already created.

First published date

10/26/2018 3:40 PM

Last published date

9/13/2021 2:42 AM

Overview

The map you are viewing uses icons that are not supported in your current version of Network Atlas. These icons are still visible in the Orion Web Console on maps you have already created. The following procedure provides steps to copy legacy icons from your Orion server to your local Network Atlas installation.

Product section

Network Performance Monitor

Resolution

Applies to: Orion Network Atlas version 1.2 or later
 

To copy legacy icons from an Orion NPM server to a Network Atlas installation:

  1. Locate the following directory on your Orion NPM server (or from where you are storing your missing custom icons):
    Volume:\Program Files (x86)\Solarwinds\Orion\Network Atlas\Maps\NetObjects\
  2. Copy the Icons folder.
  3. Paste the Icons folder to the same directory in your local Network Atlas installation:
    The default installation location is Volume:\Program Files (x86)\Solarwinds\Orion\Network Atlas\Maps\NetObjects\
Note: If the above steps don't resolve the issue, you may need to rename the icon names and remove the dashes "-" in the name.