Security Compliance

Reset Admin password for SEM 6.3 and later

Contact customer support to reset the administrator password in SEM 6.3 or higher.

First published date

10/17/2018 10:28 PM

Last published date

6/18/2025 4:55 PM

Overview

To reset the administrator password in Security Event Manager (formerly Log & Event Manager) 6.3 or higher, please contact SolarWinds Customer Support.
https://www.solarwinds.com/company/contact.aspx

Product section

Security Event Manager

Cause

N/A

Resolution

The ResetAdmin command now requires an additional password that can only be used by SolarWinds Technical Support. To reset the administrator password in SEM 6.3 or higher, please contact SolarWinds Customer Support.

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