"ReportUiJobExeception failed, check fault information" error when scanning DHCP server in IPAM 2025.2.1

This issue occurs during DHCP server scanning or editing within IP Address Manager (IPAM) after the upgrade. The error typically indicates a problem with the credentials used to access the DHCP server or insufficient permissions for the service account. IPAM requires proper authentication and authorization to communicate with DHCP servers and retrieve configuration and lease information. If these credentials are invalid, expired, or lack the necessary DHCP administrative rights, IPAM cannot complete the scan or editing operation, resulting in the reported exception.

ReportUiJobExeception failed, check fault information.

• Incorrect or expired DHCP server credentials configured in IPAM.
• Service account lacks DHCP Administrator role or necessary Windows permissions (e.g., Interactive logon rights).
• WMI connectivity issues between IPAM and the DHCP server.
• Possible mismatch or corruption after upgrade affecting credential handling.

1. Verify DHCP Credentials
   • Check the credentials configured for the DHCP server in IPAM.
   • Test the credentials to confirm they are valid and have not expired.
2. Validate Credentials Using Wbemtest
   • Use the Wbemtest tool to test WMI connectivity with the DHCP server using the same credentials.
   • If WMI connectivity fails, coordinate with your System Administrator to verify or reset the credentials.
   • Ensure the service account is a member of the DHCP Administrators group on the DHCP server.
   • Reference: Testing WMI Connectivity
3. Re-add the DHCP Server
   • If the issue persists after credential verification, remove the DHCP server from IPAM.
   • Add the DHCP server back using the correct and verified credentials.
4. Additional Checks
   • Confirm the service account has "Allow log-on locally" rights on the DHCP server.
   • Ensure the IPAM server and DHCP server are in the same domain or have matching accounts and passwords if in different domains.