Report Scheduler reports from an HTTPS-based Orion Web Console

10/22/2018 4:10 PM

7/25/2022 8:09 PM

If you are using HTTPS to view reports in the Orion Web Console, your HTTPS server may require the Orion Report Scheduler to provide a trusted certificate before the requested report may be printed or sent.

To use Orion Report Scheduler with HTTPS, either provide valid certificates to all users accounts requesting reports from the HTTPS server using Orion Report Scheduler or disable certificate checking in each of the browsers used by your Orion Report Scheduler users.

Orion Platform

This may be related to certificate checking.

To disable certificate checking in Internet Explorer, complete the following steps:

1. Open Internet Explorer on the user computer.
2. Click Tools > Internet Options, and then click the Advanced tab.
3. In the Security section, confirm that the following options are cleared:
   • Check for publisher’s certificate revocation
   • Check for server certificate revocation (requires restart)
   • Warn about invalid site certificates
4. Click OK.

To disable certificate checking in Mozilla Firefox, complete the following steps:

1. Open Mozilla Firefox on the user computer.
2. Click Tools > Options.
3. Click Advanced, and then click the Encryption tab.
4. In the Protocols area, clear both Use SSL 3.0 and Use TLS 1.0.
5. In the Certificates area, select Select one automatically, and then click Validation.
6. Clear the option Use the Online Certificate Status Protocol (OCSP) to confirm the current validity of certificates, and then click OK.