Network Management

Renew your maintenance in the SolarWinds Platform

Renew the maintenance for Network Performance Monitor.

First published date

10/26/2018 1:35 AM

Last published date

9/8/2025 10:44 PM

Overview

The new License key from the customer portal need to be applied on the SolarWinds Platform server. This would contain the updated Maintenance Date and hence remove the banner 'Maintenance Expired, You Will No Longer be Able to Upgrade'.

Product section

Network Performance Monitor

Resolution

Login to the customer portal (https://customerportal.solarwinds.com/) with SWID and password
Copy the activation key code for Network Performance Monitor
Open License Manager (Start > All Programs > SolarWinds > SolarWinds License Manager)
Click "Upgrade" for Network Performance Monitor
Paste the Activation Key and click 'Next'
Provide the necessary details and click 'Next'
Restart the SolarWinds Platform Services - Start and stop SolarWinds Platform services

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