Network Management

Rendering error issue on the resources/widgets for a specific user account

This article will give you the guidelines if you will encounter a rendering error on the resources of a specific account.

First published date

10/4/2019 9:36 PM

Last published date

10/26/2022 3:01 PM

Product section

Network Performance Monitor

Cause

No particular cause.

Resolution

If you will think of the resolution, you will restart the services and might work as expected but the issue here is only for a specific user so prevent restarting services as some of the user might be using it. Do the following instead:

1. Please check the web browser's cache and cookies 
2. Delete all of it
3. Close the browser
4. Open the browser, login and check if it is working as expected.

In another case, a reboot of the user's machine also fixed the problem.