Tools

Remove the Dameware Mini Remote Control (DMRC) Client Agent Service the from Dameware Remote Support (DRS) batching process

This article describes how to remove or uninstall the Dameware Mini Remote Control Client (DMRC/MRC) Client Agent Service by batch, from the Dameware Remote Support (DRS) batching process.

First published date

10/10/2018 2:47 PM

Last published date

9/22/2021 3:32 PM

Overview

This article provides a detailed step-by-step procedure on how to remove/uninstall the DMRC service/agent on multiple target computers using the batch/batching process in DRS. We also have another way to remove the agent on computers using the command prompt. 

 

Product section

Dameware Remote Support & Mini Remote Control

Resolution

  1. In DRS Right-click on the machine where the Dameware MRC Client Agent Service will be removed.
  2. Select Batch Processing.
  3. Enter the type of service to be removed in the Service Name field. Enter DameWare Mini Remote Control for DMRC and DameWare Server for DRS.

 

The status of each machine is displayed in the Batch window.

  • Active: indicates that this is the current machine where the agent was removed
  • Pending: indicates that the agent to be removed is still in the queue
  • Complete: indicates that the agent was successfully removed



Additional steps:

Run Command prompt as an administrator:
REG DELETE HKLM\SYSTEM\CurrentControlSet\Services\dwmrcs /f