Customer Service

Remove contacts through the Customer Portal

This article provides instructions on how an admin contact can remove contacts through the Customer Portal.

First published date

10/9/2018 10:01 AM

Last published date

3/20/2026 8:30 PM

Overview

This article describes how to remove contacts through the Customer Portal using an admin account.

Product section

Customer Service

Resolution

Log in to the SolarWinds Customer Portal using an account with admin permissions.
Select ACCOUNT > Company on the last tab.

Note:

Only those with admin permissions will see the option for Company Account Settings.

3. Search for the user you would like to delete.
4. Click Delete next to the profile you wish to delete. That contact will no longer have access to the Customer Portal.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.