Applications Systems

Remove and readd DPA integration in Orion

What do to if you experience connection errors or something similar to the following: Error: Establishing federation with jSWIS failed. This can be resolved by removing and re-adding the DPA integration in Orion.

First published date

11/2/2018 7:07 PM

Last published date

4/25/2022 3:52 PM

Overview

You may experience connection errors or something similar to the following: 

Error: Establishing federation with jSWIS failed.

 

This can be resolved by removing and re-adding the DPA integration in Orion. 

NOTE: This does not remove historical data or have any negative impacts for monitoring. 
 

Environment 

  • All Orion platforms with DPA Integration Module 10.0 and later

Product section

Database Performance Analyzer

Cause

Unknown

Resolution

  1. Log in to the Orion Web Console and go to Settings > All Settings.

  2. Under Product Specific Settings go to Database Performance Analyzer.

  3. Click on 'Manage DPA Servers'.

  4. This page will list your DPA servers. Under the column 'ACTION' there is a trash can. Click this to remove the integration. 

  5. Click 'YES' to confirm removal of the integration. 

  6. Now click 'Add DPA Server'.

  7. Type in DPA server details (DPA server name/IP, admin credentials, etc.).

  8. Hit test to test the credentials against the server or click 'INTEGRATE'.