Network Management

Recreate the Orion Web Console

This article describes how to recreate the Orion Web Console.

First published date

10/8/2018 8:23 PM

Last published date

11/28/2019 1:03 PM

Overview

This article discusses how to recreate the Orion Webconsole.  This could be used for different scenarios.  Primarily, this is used if the website is corrupted.

Product section

Orion Platform

Resolution

  1. Start and stop Orion services
  2. Open a Run box and execute: 
    inetmgr
  3. In the left pane, expand Sites and select the SolarWinds website.
  4. Right click and select Remove.
  5. In the left pane, click Application Pools.
  6. In the center pane, select SolarWinds Orion Application Pool, and then click Remove.
  7. Open File Explorer.
  8. Navigate to the folder where IIS maintains the websites.
    This location is usually C:\inetpub.
  9. Locate and rename the SolarWinds folder.
  10. Navigate to the .NET Temporary Files folder located at:
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files\root\
  11. Delete the folder content.
  12. Open the Configuration Wizard.
    You can execute the following command using Run As Administrator:
    Start > All Programs > Solarwinds Orion > Configuration and Discovery > Configuration Wizard
  13. Select the Website option, and then click Next.
  14. Continue to click Next, and then wait for the Configuration Wizard to finish.
    Do not skip the Website Optimization stage.
  15. Restart all Orion Services - Start and stop Orion services