Security Compliance

RPC server unavailable in AD Logga

This article details an issue in which the AD Logga Events is not logging properly.

First published date

3/29/2019 3:58 PM

Last published date

6/23/2025 8:27 AM

Overview

This article details an issue in which the AD Logga is not logging events properly. This can occur when you either check the ARM logbook or when analyzing the pnServer.log file.

Product section

Access Rights Manager

Cause

Firewall blocks some traffic.

Resolution

Turn off the firewall on the domain controller.
- If your internal policies do not allow you to switch off the firewall, you must activate the "Inbound rule" for the Remote Event Log Management (RPC) entry in the firewall.
  1. Open Windows Firewall with Advanced Security.
  2. In the left panel, select Inbound Rules.
  3. Locate and select Remote Event Log Management (RPC).
  4. In the right panel, click Enable Rule.
- please also refer to Configure the Windows firewall for AD Logga.
Restart the ARM service on the ARM server.

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