Tools

REST API Feature is unavailable in Web Help Desk 2026.2

This article addresses the availability of the REST API feature in Web Help Desk version 2026.2.

First published date

6/11/2026 9:59 PM

Last published date

6/11/2026 9:59 PM

Overview

This article addresses the availability of the REST API feature in Web Help Desk 2026.2. This feature will be available in the future releases of Web Help Desk.

Product section

Web Help Desk

Cause

Migration to Next.js and Caddy.

Resolution

The REST API is still not supported in version 2026.2. The migration to Next.js and Caddy has made this feature unavailable in this version. It will be available in future releases.

See https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-2_release_notes.htm#link18

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.