Tools

Problem starting CatTools_Client instance error when running a backup activity in Kiwi CatTools

This article shows how to resolve an issue where Kiwi CatTools shows the error: "Problem starting CatTools_Client instance #1. Error:-2147024882: Not enough memory resources are available to complete this operation.<CR><LF>" when running a backup activity.

First published date

10/12/2020 7:20 PM

Last published date

10/12/2020 7:20 PM

Overview

When running a Device.Backup.Running Config activity in Kiwi CatTools, it throws an error similar below.

Problem starting CatTools_Client instance #1. Error:-2147024882: Not enough memory resources are available to complete this operation.<CR><LF>

Product section

Kiwi CatTools

Resolution

Reinstall Kiwi CatTools:

Create a backup copy of the whole CatTools install folder (C:\Program Files (x86)\CatTools3)
Uninstall Kiwi CatTools and reboot the machine
Reinstall Kiwi CatTools
After the install, stop the CatTools service through services.msc
Copy the folders and files below from the backup CatTools folder and paste them into the current CatTools installation folder to overwrite them.
- Captured Data folder
- Configs folder
- Dated Configs folder
- Reports folder
- TFTP folder
- Variations folder
- KiwiCatTools-Settings.ini file
- KiwiDB-CatTools.kdb file
- KiwiDB-CatTools.ldb file
Start the Kiwi CatTools service through services.msc
Run the backup activity again

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