Database Management

Port Requirements for Mount Point Support

Port requirements needed for Mount Point Support in SQL Sentry.

First published date

1/24/2022 10:29 PM

Last published date

11/5/2025 11:51 PM

Overview

Support for mount points was added in SQL Sentry version 5.5. For supported Windows OS versions prior to Windows 2008 R2 and Windows 7 the default communications ports needed for this feature should be covered by those needed for RPC (Port Requirements).

For Windows 2008 R2 and Windows 7 the default HTTP communications port is port 5985, and the default HTTPS port is 5986. This is primarily because VDS uses WinRM (Windows Remote Management) 2.0 to communicate remotely in the newer versions of Windows. See the following TechNet article for information on this change:
Details on secure port configuration for WS-Management in Windows 7 and Windows Server 2008 R2


If the watched server is Windows 2008 R2 or Windows 7, and the built-in software firewall is being used, the following command can be run from a command prompt with elevated permissions (Run As Administrator). It should open any necessary ports to allow SQL Sentry to collect mount point information:
netsh advfirewall firewall set rule group="Remote Volume Management" new enable=yes

When executing this command on a server that is already watched by SQL Sentry Performance Advisor, you should use the “Scan for Configuration Changes” option from the device context (right click) menu in the SQL Sentry console’s navigator pane. You should also close and reopen the Performance Advisor console if it was already open for that server.

Additional and more technical information can be found on this subject at the following locations:
Installation and configuration for Windows Remote Management
Windows Management Infrastructure Blog

Product section

SQL Sentry (SQLS)

Cause

Mount Points are not displaying in SQL Sentry Performance Analysis due to required ports not being open.

Resolution

Open required ports needed for Mount Point support.