Network Management

Poll for F5 iControl - Invalid SSL certificate in NPM

This article provides troubleshooting steps for Certificate issues when adding F5 nodes.

First published date

10/31/2018 10:56 PM

Last published date

2/10/2022 12:00 AM

Overview

This article describes the issue where adding F5 node and selecting poll for F5 iControl result to an error and you receive the following prompt after selecting "ACCEPT CERTIFICATE":

Connection attempt failed!
Invalid SSL certificate.

One or more tests failed because of invalid SSL certificates. Install valid SSL certificates for F5 iControl, or click [Accept Certificate] to create a security exception for the certificates. Solarwinds recommends that you install a valid SSL certificate for F5 iControl.

Warning: Accepting invalid SSL certificates is a possible security issue. Use the button only if the connection between polling engines and the F5 device is secure.

Up Close Screenshots:

ACCEPT CERTIFICATE

Product section

Network Performance Monitor

Cause

Unknown

Resolution

Remove and re-add the F5 node from NPM via Manage Nodes.
Once re-added, try to poll for F5 again and this should address the issue.

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