Network Management

Perfstack utilization and transmit metrics do not poll in realtime correctly

The Perfstack utilization and transmit metrics do not poll in realtime correctly, showing dots in the chart.

First published date

2/26/2025 2:09 PM

Last published date

4/4/2026 10:13 PM

Overview

In the new Perfstack (transmit percent utilization shows 1.7e+3% utilization, which exceeds the Y axis border and makes it invisible, total average bps is shown only as a dot and not updating during real-time polling):

 

The same metrics in Legacy perfstack (transmit percent utilization shows >100% utilization which exceeds Y axis border, total average bps is shown only as a dot and not updating during realtime polling):

 

In both legacy and new perfstack these metrics are displayed incorrectly during realtime polling. This is a bug in the product originating from a years-old legacy Perfstack backend, which is also used in newly migrated Perfstack (We’ve migrated the front end of the Perfstack using the same backend as the Legacy Perfstack.).

Product section

Network Performance Monitor

Cause

Unknown

Resolution

To resolve this issue, please upgrade to SolarWinds Platform 2025.4 and above.