Network Management
PerfStack displays VoIP Call Manager SIP Trunk and VoIP Gateway SIP Trunk statuses as Orion statuses
This article provides details about the discrepancy in displaying VoIP Call Manager SIP Trunk and VoIP Gateway SIP Trunk statuses in Performance Analysis Dashboards (PerfStack™).
First published date
11/22/2018 4:11 PM
Last published date
11/22/2018 4:11 PM
Overview
This article provides details about the discrepancy in displaying VoIP Call Manager SIP Trunk and VoIP Gateway SIP Trunk statuses in Performance Analysis Dashboards (PerfStack™).
Product section
VoIP & Network Quality Manager
Resolution
VoIP Call Manager SIP Trunks can have the following statuses:
- Any (SIP Trunk status = 0)
- Registered (SIP Trunk status = 1)
- Unregistered (SIP Trunk status = 2)
- Rejected (SIP Trunk status = 3)
- Partially Registered (SIP Trunk status = 4)
- Unknown (SIP Trunk status = 5)
PerfStack™ uses values Up, Down, Warning, Shutdown, Testing, and Unknown to display Orion statuses. Currently, the PerfStack™ filter treats the SIP Trunk status as an Orion status.
| STATUS ID | VoIP CALL MANAGER SIP TRUNK STATUS NAME | ORION STATUS NAME |
|---|---|---|
| 0 | Any | Unknown |
| 1 | Registered | Up |
| 2 | Unregistered | Down |
| 3 | Rejected | Warning |
| 4 | Partially Registered | Shutdown |
| 5 | Unknown | Testing |
VoIP Gateway SIP Trunks can have the following statuses:
- Unknown (SIP Trunk status = 0)
- Active (SIP Trunk status = 1)
- Busyout (SIP Trunk status = 3)
| STATUS ID | VoIP GATEWAY SIP TRUNK STATUS NAME | ORION STATUS NAME |
|---|---|---|
| 0 | Unknown | Unknown |
| 1 | Active | Up |
| 3 | Busyout | Warning |
In the example below, the status is displayed as Rejected in the CallManager SIP Trunks view, but PerfStack™ displays it as Warning.