Network Management

Percent Utilization - Line Chart: Data is not available

The following error appears in Orion when attempting to display a Line Chart for Percent Utilization for one or more interfaces: Data is not available

First published date

10/25/2018 10:15 AM

Last published date

3/9/2020 4:35 PM

Overview

Due to the bandwidth calculations relying on the ifSpeed OID, if the device reports '0' then we won't be able to perform the bandwidth calculations and the following error appears in Orion when attempting to display a Line Chart for Percent Utilization for one or more interfaces:

Data is not available

 

 

There is also no Interface Bandwidth listed for the same interface:

 

Product section

Network Performance Monitor

Cause

The ifSpeed value is missing from the device OIDs.  The Interface must provide ifSpeed under the device OIDs and only then can the Interface bandwidth and utilization be calculated based on the provided values .

The following is an example where two of the interfaces are missing the ifSpeed value:

 

.1.3.6.1.2.1.2.2.1.5.2 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.2 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.3 = GAUGE32: 100000000

.1.3.6.1.2.1.2.2.1.2.3 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.4 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.4 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.5 = GAUGE32: 100000000

.1.3.6.1.2.1.2.2.1.2.5 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.6 = GAUGE32: 100000000

.1.3.6.1.2.1.2.2.1.2.6 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.7 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.7 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.8 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.8 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.9 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.9 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.10 = GAUGE32: 0

.1.3.6.1.2.1.2.2.1.2.10 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.11 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.11 = STRING: "Adaptive Security Appliance '

.1.3.6.1.2.1.2.2.1.5.12 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.12 = STRING: "Adaptive Security Appliance 'GigabitEthernet1/3' interface"

.1.3.6.1.2.1.2.2.1.5.13 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.13 = STRING: "Adaptive Security Appliance 'GigabitEthernet1/4' interface"

.1.3.6.1.2.1.2.2.1.5.14 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.14 = STRING: "Adaptive Security Appliance 'GigabitEthernet1/5' interface"

.1.3.6.1.2.1.2.2.1.5.15 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.15 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.16 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.16 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.17 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.17 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.18 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.18 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.19 = GAUGE32: 0

.1.3.6.1.2.1.2.2.1.2.19 = STRING: "Adaptive Security Appliance

.1.3.6.1.2.1.2.2.1.5.20 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.20 = STRING: "Adaptive Security Appliance '

.1.3.6.1.2.1.2.2.1.5.21 = GAUGE32: 1000000000

.1.3.6.1.2.1.2.2.1.2.21 = STRING: "Adaptive Security Appliance

Resolution

  1. On the Interface Details page, click Edit Interface.
  2. Set the values for the following:
    • Transmit Bandwidth: 100 Mb/s
    • Receive Bandwidth: 100 Mb/s