Security Compliance

Patch Manager primary application server is bound to wrong IP address

Patch Manager is displaying the wrong IP address inside the registry and in the Management Server section in the Patch Manager Console, which can affect agent creation and automation server and secondary application server connections.

First published date

10/31/2018 4:08 PM

Last published date

10/31/2018 4:08 PM

Overview

Product section

Patch Manager

Cause

This may occur because of an IP address change to the primary application server.

Resolution

Run mmc.exe.
Click File > Add Remove/Snap-in > Add Certificates, and then select Computer account.
Click Next > Finish > OK.
Go to Trusted Root Certification Authorities > Certificates.
Delete EminentWare Certificates.
Remove CAHostname and CAIPAddress from the HKLM\SOFTWARE\EminentWare\Data Grid Service registry.
Run SQL Management Studio and clear the record for PAS from dbo.gc_device and dbo.device.
Note: Perform this step for both the Primary and Automation databases.
Run setuphelper /provisionserver /type primary.
Go to Patch Manager System Configuration > Security and User Management.
Select Credentials, click Change Password, and then change the password.
Go to Patch Manager System Configuration > Patch Manager Servers.
Click the Patch Manager Server wizard, and then register the primary server.

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