Security Compliance

Patch Manager managed computer showing blank in status report

Managed computer already updated in Patch Manager but there is no last status report.

First published date

5/15/2020 5:23 AM

Last published date

5/15/2020 5:23 AM

Overview

This article provides information on what needs to be done in case there is no information or blank on the Last Status Report in Patch Manager. Even though it is already updated in WSUS.

Product section

Patch Manager

Cause

Status report was not updated in WSUS hence not reflecting in Patch Manager Last Status Report.

Resolution

STEPS to take on Client PC having issues:

  1. Stop Windows Update service 
  2. Delete everything in "C:\Windows\SoftwareDistribution" , *** not the SoftwareDistribution folder itself *** 
  3. Start Windows Update service 
  4. Open command prompt and run command at a time
    • wuauclt.exe /r /detectnow
    • wuauclt.exe /reportnow
    • wuauclt.exe /resetauthorization 

Wait for a few minutes and refresh the WSUS console, then it should reflect properly in Patch Manager console as well.

Reference article: https://github.com/MicrosoftDocs/windowsserverdocs/issues/548
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