Security Compliance

Patch Manager does not display WSUS computer groups

This article addresses an issue that prevents the Patch Manager Administrator Console from displaying your WSUS computer groups after you add a new group in the WSUS console.

First published date

10/12/2018 5:10 PM

Last published date

11/18/2022 12:58 PM

Overview

When you add a new computer group in the WSUS console it does not display in the Patch Manager Administrator Console.

Product section

Patch Manager

Resolution

  1. Log in to the Patch Manager Administrator Console.

  2. In the navigation pane, expand Enterprise and select Update Services.

  3. In the center pane, select the WSUS server.

  4. In the Actions pane, click Delete to remove your WSUS server, and then following the prompts. 

  5. Close the Patch Manager Administrator Console.

  6. Restart the EminenentWare Data Grid Server Service

  7. Log in to the Patch Manager Administrator Console.

  8. Expand Enterprise and select Update Services.

  9. In the Actions pane, click Add or Configure WSUS Server

  10. Follow the prompts to configure and add the WSUS server.

  11. Reconfigure your WSUS Inventory task.

    1. Expand Patch Manager System Configuration > Management Groups and select Managed Enterprise.

    2. In the center pane, select your WSUS server.

    3. In the Actions pane, click Schedule Inventory and complete the wizard.

Remove and add the computer groups from WSUS 

If the previous steps do not resolve your issue, remove the computer groups from WSUS then re-add them in the Patch Manager Administrator Console.

  1. Maximize Enterprise > Update Services > Your WSUS > Computers and Groups.

  2. Select All computers and wait for the center console to populate.

  3. Right-click All Computers and select Add Computer Group.

  4. Follow the prompts for each group you wish to create.
    You will need to select the parent object, and then right-click it to add Computer Group