Security Compliance

Patch Manager Update Management task fails due to an exclusive update

This article addresses an issue where Update Management fails due to an Exclusive update.

First published date

10/17/2018 10:19 PM

Last published date

12/17/2019 5:11 PM

Overview

This article addresses an issue where Update Management fails due to an Exclusive update.

An Exclusive update is an update that must be installed individually, outside of a batch of other updates. Typically this includes updates such as operating system service packs, .NET Framework service packs and redistributables, and updates to the Component-Based Servicing Stack.

Product section

Patch Manager

Cause

By default, Patch Manager fails an Update Management task with multiple updates that include an Exclusive Update, as shown below.

Resolution

Single Exclusive update

Create a new Update Management task and select another option.

The first of three options installs all updates and ignores the Exclusive Update. The second of three options installs only the Exclusive Update and ignore the other applicable updates.

Multiple Exclusive updates

If there are more than on exclusive update detected by the client in same task, decline the oldest update (based on its KB article number) and approve the latest KB that superseded the oldest exclusive update. For example, decline KB4088825 because it is superseded by KB4093432.

Also, refer to windows updates to learn more about how MS windows updates works.
Other useful discussion thread related to this exclusive updates.
https://thwack.solarwinds.com/message/391687

Disclaimer: Please note, any content posted here is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.