Network Management

PDF for Top Talker report has no data available in NTA

The attached PDF sent via scheduled email for a Top Talker report is blank.

First published date

10/18/2018 8:15 PM

Last published date

8/23/2022 4:30 PM

Overview

The attached PDF sent via scheduled email for a Top Talker report is blank.

Product section

Netflow Traffic Analyzer

Resolution

  1. Connect to the Orion server.
  2. Open Database Manager from the Solarwinds Orion folder of the start menu.
  3. Select Add Orion Server then expand the SQL server and database in bold.
  4. Right-click the Orion database and select New Query.
  5. Paste the following and execute the query in the window on the right:
-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.
UPDATE [SolarWindsOrion].[dbo].[WebSettings] SET [SettingValue] = FALSE
WHERE [SettingName] = 'PdfExport_RenderAsImage'

You will need to change the [SolarWindsOrion] to the name of the Orion database if you don't use the default name.