Network Management

SolarWinds Platform environment Health Checks

This article will show you how to perform several "Health Checks" to confirm your SolarWinds Platform environment is functioning correctly.

First published date

10/15/2018 8:32 PM

Last published date

11/5/2025 11:41 PM

Overview

This article will show you how to perform Health Checks using the SolarWinds Platform's Active Diagnostics. The Active Diagnostics will show known and possible issues on the platform and can also be used to run individual tests.

Product section

Network Performance Monitor

Resolution

Also, see the topic Troubleshoot Orion Platform deployment health.


Active Diagnostics 

Active Diagnostics is a self-help tool created for Health Check tests.
 

  1. Launch Active Diagnostics:
    • Use the Start menu search in Windows and search for Active Diagnostics.
    • You can also launch Active Diagnostics from the SolarWinds Diagnostics application available on the Start menu: Open Active Diagnostics from the Start Menu. Click the SolarWinds Active Diagnostics link at the bottom of the window. 
  2. On the SolarWinds Active Diagnostics screen, click the Scan for know defects button.

 

The Scan for known and potential issues (default) option produces an easy-to-read report showing only or Failed (Known issues) or Warning (Possible issues) tests.

 


Run tests individually, select Run individual tests, and click Run tests for tests you are interested in.

 


The test results are based on the test definition display on the right. The definitions are updated in the Active Diagnostics Self-Test.

To share the results of tests with the SolarWinds support, click Export results. This exports the test results in a JSON file format.