Network Management

Orion Configuration Wizard failed Deploying packages FAILED Services configuration failed One or more error occurred

This article will explain how to troubleshoot configuration wizard error Deploying packages FAILED

First published date

5/10/2020 1:15 PM

Last published date

2/10/2025 7:48 PM

Overview

Running the Orion Configuration Wizard getting a failure below:

Sample Image:
 
image.png


Sample ERROR found in the ConfigurationWizard.log (C:\ProgramData\SolarWinds\Logs\Orion): 
ERROR DiskFileSystem - Error while removing file <install_Direcotry 
>SolarWinds\Orion\Licensing\SolarWinds.Orion.Licensing.dll. 
System.UnauthorizedAccessException: Access to the path <install_Direcotry 
>SolarWinds\Orion\Licensing\SolarWinds.Orion.Licensing.dll' is denied.    at 
System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)    at 
System.IO.File.Int
ERROR TaskAdapter - Error running task Orion.DeployingPackages Deploying packages
System.AggregateException: One or more errors occurred. ---> 
System.UnauthorizedAccessException: Access to the path 'C:\Program Files 
(x86)\SolarWinds\Orion\AgentManagement.Communication\SolarWinds.AgentManagement.Communic
ation.dll' is denied.
 

Product section

Network Performance Monitor

Cause

Permission on key locations on the Orion server to ensure all file system permissions are set correctly.

Typically, this is caused by:

  • Group Policies are applied to the domain account used to logon to the Orion Server

  • Antivirus software restricting access to the folders

  • Make sure no Solarwinds process is running in the background

  • Check if there is another application process running in the background

Resolution

Workaround 1:


Login with Local Administrator account and run Orion Permission checker to fix the permissions on the folders

This article provides brief information and steps on how to use the Orion Permission Checker which checks key locations on the Orion server to ensure all file system permissions are set correctly. It also repairs locations, providing proper access to the Orion server, Check permissions using the Orion Permission Checker

You can also Reboot the Orion Server for access denied errors.

Rerun the Configuration Wizard.
 

Workaround 2: 

Open Task Manager and make sure no Solarwinds process running in the background and kill these processes such as:

  • Solarwinds TFTP.exe

  • Solarwinds ConfigMgmtJobs.exe

  • Solarwinds SFTP.exe

  • Solarwinds Database Manager

Also, check if there other 3rd party application process running which may be using this path and stop/kill these processes.

Rerun and complete the Configuration Wizard.