SolarWinds Platform Web Console Windows account automatic login

After following the SolarWinds Platform administrator guide section on enabling automatic login for users, per Log in to the SolarWinds Platform with Windows pass-through security, you find that some users are not able to login and sometimes the SolarWinds Platform Web Console will redirect back to the login page.

You must enable web browsers to forward Microsoft Windows authentication information to SolarWinds Platform web console page and configured other requirements as per Log in to the SolarWinds Platform with Windows pass-through security

Part 1: Server Config:

1. Via IIS manager > Make sure Forms Authentication is Disabled and Windows Authentication and Anonymous Authentication Enabled for SolarwindsNetPerfmon Website

1. If you had to make any changes > Open command prompt as administrator > Perform iisreset

Part 2: Browser Config:
Google Chrome, Microsoft Internet Explorer, and Edge

1. RDP to SolarWinds Server hosting the Websites URL you use to login
2. Click Windows Start menu > Settings > Internet Options.
3. Under the Security tab, go to Trusted sites > Custom level.
4. Enable Automatic logon with current username and password and the Enable Integrated Windows Authentication options.
5. Go back to Trusted site > under Sites > add the SolarWinds Web Server URL as a trusted site (It SHOULD be NetBIOS short name ex: https://NetbiosNameOfSolarwindsServer NOT FQDN of Servers https://myserver.mydomain.com).

For more information, see your Chrome or Microsoft documentation.

Firefox

1. Locate and edit the following preferences so they include a comma-separated list of URL prefixes or domains for the location of your SolarWinds Web server.
   network.automatic-ntlm-auth.trusted-uris = https://NetbiosNameOfSolarwindsServer

1. Enter localhost if you are running SolarWinds Web Server URL or enter the FQDN server name if you are running SolarWinds Web Server URL on a dedicated web server.